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Service Sales Representative

Lakeland, FL

Employment Type: Permanent Position Function: Sales Job Number: 16845692

Job Description

The Opportunity

This role exists to contribute to industry leadership by growing new business using both existing and prospective customer networks. As a Service Advisor, you will advise on the best actions for a customer s material handling equipment to improve equipment availability. Your primary impact aligns with attaining new preventative maintenance agreements and acquiring new business by designing, presenting, and negotiating new customer solutions.

About the Company

This organization is a trusted, leading source for material handling solutions, renowned for its commitment to quality, reliability, and unparalleled customer satisfaction. They offer comprehensive warehouse solutions, including fleet management services, advanced automation engineering, and design. The company is dedicated to delivering innovation, excellence, and top-notch customer service to help clients achieve a competitive advantage. They cultivate a positive work culture that inspires associates while actively working to improve client safety, productivity, and profitability.

Location

This position operates primarily out of an office setting while requiring significant local travel within an assigned region. Travel is expected up to 75% locally, potentially spanning throughout established Florida and Georgia markets.

What You Will Do

  • You will complete all assigned national account visits and ship-in delivery documents.
  • You will locate all assigned Units in Operations (UIO) in the territory and add new contracts and units each quarter as per goals and objectives.
  • You will use cold calling behaviors and techniques to connect and build relationships with new customers.
  • You will track appointments and opportunities in the CRM while meeting minimum sales quotas assigned per unit type and class.
  • You will develop tailored client proposals by working to identify customer pain points to provide best-in-class service and solutions.
  • You will work with the analytics team to analyze current customer contracts and increase business.
  • You will be responsible for optimizing, retaining, and renewing current contracts and existing customer accounts

Who You Are

  • You possess 2-3 years of work experience in a sales or service-oriented role.
  • You possess excellent oral and verbal presentation and persuasion skills.
  • You have strong proficiency in the Microsoft Office suite.
  • You have an impeccable commitment to excellent customer service and communication etiquette.
  • You demonstrate above-average time management, organizational, creativity, and cooperation skills.
  • You possess a valid Driver s License and a personal vehicle to utilize during travel within the territory.

Ideal Candidate Profile

The ideal candidate brings energy, enthusiasm, and a positive attitude to the job. They have proven experience in utilizing patience and empathy in problem-solving situations with customers. Additionally, they are highly capable of working efficiently with minimal guidance or supervision.

Education & Qualifications

  • A High School Diploma or equivalent is required.
  • An Associate or bachelor s degree in business administration or similar is preferred, but a combination of experience and education will be considered.
  • Knowledge of industrial powered equipment and the material handling industry is a plus.

Flexibility & Work-Life Integration

  • Work Structure: This role is based in an office but relies heavily on driving and traveling by automobile around the assigned territory.
  • Schedule: The required schedule is Monday through Friday from 8 am to 5 pm.
  • Environment: The general working environment consists of moving machinery and mechanical parts in outdoor areas and office work in indoor areas. Prolonged periods of sitting and driving in light to heavy traffic are expected.

Why Join the Team?

The organization offers a pleasant and challenging working environment where they are committed to growing talent and skill to help associates achieve their career goals. Team members benefit from ongoing training, employee recognition, and exciting incentive programs. Furthermore, the company supports continuous personal and professional development through tuition reimbursement and community engagement opportunities.


About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Executive Search, Leadership, Individual Contributor, and Contingent Workforce Solutions, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

Meet Your Recruiter

Tabatha Valentin-Elliott
National Talent Acquisition Recruiter

Tabatha Valentin‑Elliott serves as National TA Recruiter at Naviga, bringing over eight years of recruiting experience, more than four of which have been dedicated to executive search in both corporate environments and agency settings. She joined Naviga in September 2024, and leads national-level recruitment assignments for global organizations.

With deep expertise in sales leadership and management hiring across industries including SaaS/technology, legal, professional services, and material handling/logistics, Tabatha excels at identifying leaders who align with both functional and cultural imperatives.

Her career path includes leadership roles in customer service, retail, medical manufacturing, and sales. At Medtronic, she served as Head Recruitment Chair for an employee resource group, spearheading diversity and inclusion initiatives and gaining critical insight into the real-world pressures of hiring and retention. This experience refined her approach to aligning candidate capabilities and cultural fit, especially under tight timelines and complex stakeholder dynamics.

Tabatha’s executive search methodology emphasizes trusted partnership with hiring managers and recruiters. She invests time upfront to understand each role’s specific business priorities, team dynamics, and any past recruiting challenges. One standout placement involved a Finance Director role in an M&A context, which required coordinating across multiple stakeholder groups. By aligning priorities and influencing budget decisions, Tabatha helped secure a candidate who delivered immediate impact and exceeded expectations.

In her work, Tabatha helps clients overcome a common obstacle: inflexible expectations. Leveraging market intelligence, candidate feedback, and hiring trends, she provides consultative guidance that helps clients adapt and stay competitive in talent acquisition.

Outside her recruiting practice, Tabatha is passionate about baking and mastering the science behind it—and brings that same curious, precise mindset to every search she leads. She describes herself as a “matchmaker of sorts,” specializing in connecting candidates and clients in ways others might overlook. For Tabatha, the most rewarding aspect of her role is creating win‑win outcomes: helping companies scale with top talent while supporting candidates through often stressful career transitions.

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About Lakeland, FL

Discover your next career opportunity in the vibrant area around Lakeland, Florida! With its pristine lakes, lush greenery, and thriving arts and culture scene, Lakeland offers a unique blend of Southern charm and modern amenities for job seekers. From the historic Frank Lloyd Wright architecture at Florida Southern College to the world-class performances at the Polk Theatre and the iconic swan boats at Lake Mirror, there's no shortage of enchanting experiences waiting for you here. Consider joining our team and unlock the growth opportunities this dynamic region has to offer. Browse our job listings today and take the next step towards a fulfilling career in beautiful Lakeland!