Chat with us, powered by LiveChat

Search Opportunities Across the U.S.

Explore open positions tailored for professionals, leaders and executives.

Key Account Specialist

Remote, FL

Employment Type: Permanent Position Function: Sales Job Number: 16750473

Job Description

About Our Client

Our client has been a leader in the water industry for decades, providing cutting-edge measurement and testing systems, proprietary utility management software, and services to large municipal and private water utilities.

The Opportunity

This is a critical, high-impact role supporting the company's accelerated expansion. The Key Account Specialist (KAS) function is significantly enhanced to better manage and grow existing large municipal and private water utility accounts. The KAS's core purpose is to ensure full customer support post-sale, allowing Regional Sales Directors to focus on new business. You will proactively manage relationships, drive customer satisfaction, and identify opportunities for upselling and expansion. This is a chance to be a key player in a growing, well-funded organization and help build a new, essential program from the ground up.

What You Will Do

  • Be responsible for managing and growing existing, high-priority accounts , serving as the primary point of contact, and driving customer satisfaction.
  • Manage and nurture a defined set of the company's largest and most important customer accounts.
  • Serve as the daily point of contact for customers, handling issue triage, coordination, oversight, and general needs (e.g., RFPs, quotes, follow-up).
  • Identify opportunities for upselling, upgrades, and expanding account value within the existing customer base.
  • Collaborate deeply and cross-functionally with internal teams (Sales, Operations, Technical Support, Software Training, Finance) to ensure all customer issues are addressed promptly .
  • Travel approximately 50% of the time for face-to-face introductions and maintaining customer relationships.

Who You Are

  • At least one year of experience in account management.
  • Possess strong customer management and relationship-building skills.
  • Demonstrated ability to work cross-functionally and manage complex customer needs.
  • Exhibit high personal drive, "grit," and a motivation to jump in and grow with the company.
  • Comfort with a role that requires flexibility beyond standard 9-to-5 hours, as hours fluctuate based on customer needs.
  • Preferred experience includes the municipal water industry, utility industry, or water infrastructure distribution.
  • Bachelor s degree required.

Why Join the Team?

Our client is committed to taking care of its employees and offers competitive benefits:
  • Health: Medical coverage provided through Blue Cross Blue Shield, with a strong employer contribution for both independent and family plans. Dental and Vision plans are employee-paid.
  • Retirement: 401(k) with a 4% company match. Employees are 100% vested from the moment they start contributing.
  • Time Off: 10 days of Paid Time Off (PTO) to start, which increases with tenure. Employees also receive 10 paid federal holidays.
  • Travel: Mileage reimbursement is provided for standard mileage rates, or a rental if needed, for travel to the office/accounts.
  • Perks: Regular employee appreciation events, monthly all-team meetings, weekly team lunches, and catered holiday parties.

________________________________________

About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search,
Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through
expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With
a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search
helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting
& Executive Search specializes in U.S. Hiring for Global Businesses.

Meet Your Recruiter

Dawn Slagter
National Talent Acquisition Recruiter

Dawn Slagter is a seasoned Executive Recruiter with over 15 years of experience helping companies across North America identify and secure high-impact talent in highly specialized roles. At Naviga, Dawn supports our clients with searches spanning legal, technology, financial services, life sciences, marketing, and data science, bringing a deep understanding of both industry nuance and candidate motivation.

Known for her high-touch, insight-driven approach, Dawn partners closely with clients to uncover not just the job requirements but the strategic goals behind each hire. She thrives on digging deep, building trust on both sides of the search, and aligning outcomes for long-term success. Her placements range from mid-level professionals to C-suite executives, and she has a particular strength in hard-to-fill roles with narrow candidate pools, like her recent successful search for a Life Sciences Regulatory Attorney with Biotech and in-house experience.

Before entering recruiting Dawn spent five years as an administrative professional, experience she credits with building the organizational discipline, communication finesse, and time management skills that now define her candidate and client experience. She brings a “white glove” service mindset to every engagement, ensuring that hiring is smooth, transparent, and delay-free from first outreach to final offer.

Dawn is also deeply committed to helping clients compete for today’s top talent by helping them refine and market their true value proposition beyond just compensation. She leverages real-time salary benchmarks, candidate feedback, and competitor insights to shape compelling messaging around culture, flexibility, and growth. Her market intelligence and candidate-first thinking make her a critical partner to both hiring leaders and job seekers alike.

Outside of recruiting, Dawn is passionate about cooking and recipe creation, with aspirations of publishing a series of health-conscious cookbooks. Her personal philosophy, “I don’t quit, I adapt, I learn, I push forward,” shapes everything she does in both life and work.

Dawn holds certifications in diversity sourcing and recruiting and is a member of several industry associations including NALS and the American Staffing Association. She brings this passion for equity and inclusion into every search, striving to build workplaces that reflect a wide range of backgrounds, ideas, and experiences.

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.