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Contract to Perm Collections Specialist

Remote, US

Employment Type: Temporary Position Function: Operations Job Number: 16769751

Job Description

About Our Client

Our client is a prestigious law firm, headquartered in Chicago, IL, and London, England, is known for its multi-billion-dollar operations, employing over 3,600 lawyers worldwide. The firm fosters a culture of collaboration, high standards, and professional growth. This is a unique opportunity to work in a fast-paced environment that values problem-solving and innovation while supporting some of the top professionals in the legal industry. Naviga Recruiting & Executive Search is proud to partner with a leading global business law firm to find a collaborative, results-oriented Legal Executive Assistant to join their team.

The Opportunity

This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in supporting financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role follows a standard schedule of Monday through Friday, 8:30 am 5:00 pm EST.

What You Will Do

  • Client Onboarding Support: Assist in gathering financial documents and setting up new client profiles while ensuring compliance with procedures.
  • Payment Processing & Research: Handle credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
  • Financial Reporting: Run and analyze reports regarding outstanding balances and collections activity to provide management insights.
  • Refund Management: Prepare and submit documentation in Chrome River to process client overpayment refunds.
  • Vendor Management: Complete and process vendor forms accurately in alignment with company policies.
  • Administrative Support: Provide general assistance to collections managers and communicate effectively with clients and vendors.

Who You Are

  • Experienced Professional: You possess a minimum of 5 years of experience in a professional accounting role, specifically within collections, accounts receivable, or financial administration.
  • Industry Savvy: You have previous experience working within a law firm environment.
  • Education: You hold at least a High School diploma or GED, though an Associate s Degree is preferred.
  • Technically Proficient: You have intermediate-level skills in MS Word and Excel. Experience with Aderant, Chrome River are REQUIRED. Workday, PayPal, and ARCS experience is highly desired.
  • Strong Communicator: You can effectively interact with staff, attorneys, and clients both verbally and in writing.
  • Adaptable: You thrive in fast-paced, deadline-driven environments and can manage multiple tasks efficiently.

The Ideal Candidate

The ideal candidate is a seasoned financial professional with a deep understanding of law firm collections and accounts receivable processes . You are someone who balances technical proficiency specifically with tools like Aderant and Chrome River with "soft skills" like professional persistence and the ability to handle client objections effectively . You pride yourself on accuracy, enjoy researching complex payment discrepancies, and are looking for a long-term home where your temporary role has the potential to become a permanent career .

Why Join the Team?

This position offers the flexibility of a 100% remote work arrangement while remaining part of a high-performing, collaborative team . Our client provides a professional atmosphere where accuracy and quality work are valued, and there is a clear potential for the role to convert to a permanent position . With a competitive target pay rate of $30.38 - $47.39/hr, it is an excellent opportunity for a specialist to apply their expertise in a global corporate setting

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About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

Meet Your Recruiter

Amber Wishart
Director of Talent Acquisition

With over 12 years of dedicated experience in executive search and talent acquisition, Amber Wishart brings a wealth of expertise across diverse industries including Capital Equipment, Industrial, Financial Services, Consumer Packaged Goods, Information Technology, and Marketing. At Naviga Recruiting & Executive Search, Amber leads a team of Senior Recruiters while managing a portfolio of core clients, specializing in placing Vice President to C-suite executives across Finance, Accounting, Sales, Operations, and Marketing functions throughout North America.

Before joining Naviga, Amber honed her leadership and operational skills in a family-owned construction business, gaining invaluable insight into how strategic vision and hands-on leadership drive organizational success. This unique perspective shapes her approach to executive search, where she combines a proprietary talent pool and a comprehensive 5-step vetting process to deliver candidates who not only meet skill requirements but also align culturally and strategically with her clients’ long-term goals.

One of Amber’s standout accomplishments includes leading a confidential search for a Chief Marketing Officer at a global fintech company. This complex assignment required a strategic, discreet approach to attract top-tier passive candidates and successfully establish the company’s U.S. leadership presence.

Amber is passionate about maintaining a candidate-centric hiring experience in today’s competitive market, advising clients on the importance of presenting compelling, authentic opportunities to attract top talent. She embraces continuous learning by engaging deeply with candidates and clients alike, enabling her to provide strategic guidance that goes beyond traditional recruitment.

Known internally as the “Non-Ghosting Recruiter,” Amber prides herself on transparent, respectful communication and building strong, lasting relationships with both clients and candidates. Outside of work, she is actively involved in her local church and animal rescue efforts, and serves as Vice President of Membership for her local Toastmasters club, where she enjoys helping others grow their communication skills.

Amber also dedicates time to supporting U.S. Special Operations Forces transitioning to civilian careers, offering personalized guidance that leverages their leadership strengths in new professional opportunities.

Driven by authenticity, hard work, and a passion for meaningful connections, Amber embodies Naviga’s culture of high performance paired with genuine care, making her a trusted advisor and valued leader within the firm.

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