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Director of Client Development & Strategic Accounts (Remote)

San Francisco, CA

Employment Type: Permanent Position Function: Marketing Job Number: 16824949

Job Description

About Our Client

Our client is an elite, multi-billion-dollar global professional services and legal network recognized for its bold, collaborative culture and market-leading innovation. Serving the world s most dominant corporations, institutional investors, and high-growth enterprises, the firm offers an unmatched platform for operational excellence. The organization is deeply committed to investing in its infrastructure, providing its corporate business leaders with absolute autonomy, high visibility, and a supportive ecosystem built for executive-tier career acceleration.

The Opportunity

In an increasingly competitive global landscape, retaining and expanding enterprise corporate accounts requires a highly strategic, deliberate approach. Our client is seeking a high-caliber Director of Client Development & Strategic Accounts to lead their elite institutional client growth initiatives.
This is a premium, high-visibility corporate role that acts as the strategic engine behind the firm s cross-selling and key account management programs. Rather than focusing on cold marketing or standard public relations, you will manage a portfolio of the firm's most lucrative Fortune 100 relationships. You will partner directly with key relationship partners and global practice heads to run data-driven client feedback interviews, uncover unmet corporate needs, and build highly customized, multi-jurisdictional expansion strategies. For an executive who excels at strategic account management and complex B2B relationship navigation, this role represents an extraordinary opportunity for firm-wide impact.

The Location

This role offers a flexible hybrid work arrangement based out of any major US corporate hub (including New York, Chicago, San Francisco, Palo Alto, Washington D.C., or Houston).

What You Will Do

  • Key Account Program Management: Architect and scale the firm s global strategic account management program, establishing clear growth KPIs and accountability metrics for high-value client portfolios.
  • Cross-Functional Growth Initiatives: Partner with global practice group leaders to map client footprints, proactively identifying cross-selling opportunities across multi-jurisdictional practices.
  • Institutional Client Feedback: Lead formal, highly sophisticated client listening and feedback programs, interviewing key client stakeholders (General Counsels, CFOs, Procurement heads) to uncover service optimization opportunities.
  • Strategic Proposal & Pitch Leadership: Provide high-level consultative direction on premier, multi-million-dollar RFPs, ensuring messaging aligns perfectly with institutional client pain points and buying behaviors.
  • Market Intelligence & Analytics: Leverage sophisticated data analytics and competitive market intelligence to identify emerging economic, regulatory, and corporate trends that impact the firm s top-tier clients.

90-Day Success Roadmap

  • First 30 Days: Conduct a thorough review of the firm s top-tier corporate account revenue streams; evaluate current key account team tracking metrics and meet with internal relationship partners.
  • First 60 Days: Launch your first round of consultative institutional client interviews, collecting deep data on service satisfaction and latent legal/operational needs.
  • First 90 Days: Deliver a comprehensive, data-driven key account growth strategy blueprint for three pilot global accounts, mapping out targeted cross-selling and relationship-deepening initiatives.

Who You Are

  • Tenured B2B Relationship Executive: You possess 10+ years of high-level experience in strategic account management, client development, or management consulting within an elite professional services or global law firm environment.
  • Master of the Corporate Landscape: You deeply understand the operational, financial, and regulatory challenges facing Fortune 500 C-suite executives and legal procurement departments.
  • Elite Diplomat & Influencer: You possess flawless presentation skills and the executive presence required to confidently lead high-level feedback sessions and influence internal senior equity partners.
  • Educationally Grounded: You hold a Bachelor s degree in Business, Marketing, or Communications (an MBA or JD is highly preferred).
The Ideal Candidate is a polished, highly strategic growth executive who understands that enterprise professional services sales are built on deep institutional trust, data-driven insights, and flawless execution. You have an exceptional track record of driving significant revenue growth through key account expanding and navigating complex matrix organizations with absolute professionalism.

Flexibility & Work-Life Integration

  • Modern Hybrid Framework: Designed to blend autonomous remote project execution with high-value, purposeful in-office collaboration at major regional hubs.
  • Strategic Travel Flexibility: Moderate travel expected based on high-value client feedback sessions and national enterprise leadership meetings.
  • Executive Well-Being: Access to a premier corporate support structure, state-of-the-art enterprise technology tools, and an inclusive culture focused on sustainable executive health.

Why Join the Team?

This is a premium opportunity to take the reins of a high-priority corporate growth engine at one of the world's top firms. You will operate with immense career autonomy, shaping the global account strategies for some of the most innovative and powerful brands in the global economy. Our client offers an elite executive-tier compensation structure, aggressive performance-based bonuses, an excellent comprehensive benefits package, and an uninhibited track for executive leadership.

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About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

Meet Your Recruiter

Janice Martinez
Associate Director of Talent Acquisition

Janice Martinez has been a key part of Naviga’s talent acquisition team for over four years. Her journey with the firm began uniquely as a part-time temporary Sourcer during the pandemic in 2020. Quickly recognized for her adaptability and broad skill set, Janice transitioned into a permanent role where she has taken on a dynamic range of responsibilities, contributing to many areas beyond traditional recruiting.

Before joining Naviga, Janice amassed over 30 years of experience in sales, marketing, and management. This extensive background enables her to bring a fresh and innovative perspective to talent acquisition, challenging conventional approaches and driving continuous improvement. Her willingness to step up — whether managing marketing projects, improving KPI reporting, or supporting visual branding with content creation — has made her a versatile and invaluable team member.

In her current role as Associate Director of TA, Janice focuses on strategic sourcing, comprehensive KPI reporting, and administration of Naviga’s Applicant Tracking System to optimize process efficiency and data integrity. She also supports the firm’s operations by troubleshooting and managing logistics, and often fills in as a graphic designer to support the firm’s visual communication needs.

Janice embodies Naviga’s culture by fostering open, honest communication and bringing a balanced mix of professionalism and approachability. She values the firm’s culture of autonomy and inclusivity, appreciating the trust and freedom Naviga provides its team members to take ownership and innovate. She is proud of Naviga’s courage to evolve, adapt, and embrace diverse perspectives — qualities she champions in her daily work.

Outside the office, Janice enjoys staying active, savoring good food and drinks with friends, and spending quality time with her family — especially watching her son play baseball. She also pursues creative hobbies like knitting and woodworking.

Her key advice to new Naviga team members is to ask questions and openly share ideas, emphasizing that every fresh perspective is vital to the firm’s ongoing growth and innovation. Janice’s dedication, adaptability, and collaborative spirit make her an essential contributor to Naviga’s success and a trusted leader within the team.

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About San Francisco, CA

Ready to take your career to new heights? Explore job opportunities around the bustling city of San Francisco, California. Known for its vibrant tech scene, picturesque views of the Golden Gate Bridge, diverse culinary offerings like the famous clam chowder in sourdough bread bowls at Fisherman's Wharf, and the artistic vibe of the iconic street art at Clarion Alley. Work-life balance flourishes with easy access to outdoor adventures like hiking in Muir Woods, catching a Giants game at Oracle Park, or browsing through the exhibits at the San Francisco Museum of Modern Art. Join us in San Francisco and discover the endless possibilities this innovative and charming city has to offer.