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Contract to Perm Collections Specialist (Remote)

Chicago (Remote), IL

Employment Type: Temporary Position Function: Operations Job Number: 16848674

Job Description

About Our Client

Our client is a prestigious law firm, headquartered in Chicago, IL, and London, England, is known for its multi-billion-dollar operations, employing over 3,600 lawyers worldwide. The firm fosters a culture of collaboration, high standards, and professional growth. This is a unique opportunity to work in a fast-paced environment that values problem-solving and innovation while supporting some of the top professionals in the legal industry. Naviga Recruiting & Executive Search is proud to partner with a leading global business law firm to find a collaborative, results-oriented Legal Executive Assistant to join their team.

The Opportunity

This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in supporting financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role follows a standard schedule of Monday through Friday, 8:30 am 5:00 pm EST.

What You Will Do

  • Client Onboarding Support: Assist in gathering financial documents and setting up new client profiles while ensuring compliance with procedures.
  • Payment Processing & Research: Handle credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
  • Financial Reporting: Run and analyze reports regarding outstanding balances and collections activity to provide management insights.
  • Refund Management: Prepare and submit documentation in Chrome River to process client overpayment refunds.
  • Vendor Management: Complete and process vendor forms accurately in alignment with company policies.
  • Administrative Support: Provide general assistance to collections managers and communicate effectively with clients and vendors.

Who You Are

  • Experienced Professional: You possess a minimum of 5 years of experience in a professional accounting role, specifically within collections, accounts receivable, or financial administration.
  • Industry Savvy: You have previous experience working within a law firm environment.
  • Education: You hold at least a High School diploma or GED, though an Associate s Degree is preferred.
  • Technically Proficient: You have intermediate-level skills in MS Word and Excel. Experience with Aderant, Chrome River are REQUIRED. Workday, PayPal, and ARCS experience is highly desired.
  • Strong Communicator: You can effectively interact with staff, attorneys, and clients both verbally and in writing.
  • Adaptable: You thrive in fast-paced, deadline-driven environments and can manage multiple tasks efficiently.

The Ideal Candidate

The ideal candidate is a seasoned financial professional with a deep understanding of law firm collections and accounts receivable processes . You are someone who balances technical proficiency specifically with tools like Aderant and Chrome River with "soft skills" like professional persistence and the ability to handle client objections effectively . You pride yourself on accuracy, enjoy researching complex payment discrepancies, and are looking for a long-term home where your temporary role has the potential to become a permanent career .

Why Join the Team?

This position offers the flexibility of a 100% remote work arrangement while remaining part of a high-performing, collaborative team . Our client provides a professional atmosphere where accuracy and quality work are valued, and there is a clear potential for the role to convert to a permanent position .

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About Naviga Recruiting & Executive Search

Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.

Meet Your Recruiter

Brittany Struble
National Talent Acquisition Recruiter

Brittany Struble brings more than eight years of recruiting and executive search experience to Naviga, partnering with clients nationwide to deliver thoughtful, well-matched talent solutions across a wide range of industries. Her background spans Sales, Education, Financial Services, Legal, Construction, IT and Education with a functional focus on Leadership, C-Suite, Finance/CFO, and Administrative roles.

Brittany began her recruiting career in Special Education staffing on a national scale, where precision, empathy, and compliance were essential. She later joined AppleOne, a professional services staffing agency, where she supported clients throughout Florida, Georgia, New York, Hawaii, and beyond. This broad foundation allows her to approach every search with a well-rounded perspective and a deep understanding of both regional and national hiring dynamics.

At the core of Brittany’s approach is authenticity and transparency. She believes successful placements start with truly understanding a client’s business objectives and a candidate’s motivations, then aligning both sides with intention and care. By tailoring each search to the specific needs of the organization, Brittany focuses on creating placements that drive long-term success—not just short-term hires.

Throughout her career, Brittany has led several complex and rewarding searches, including a Controller role for a prestigious hospital group requiring specialized finance and healthcare expertise, and a Director of Operations search within the legal sector that demanded experience in legal operations and trust-related regulations. These engagements reinforced her belief that market knowledge, precision, and proactive communication are critical in today’s competitive hiring landscape.

Brittany sees one of the biggest challenges companies face in attracting top executive talent as understanding the market and the evolving priorities of today’s workforce. She helps clients overcome this by staying closely connected to candidates, monitoring market data, and continuously assessing how shifts in generational values and expectations influence hiring decisions.

What Brittany enjoys most about her role is the opportunity to create lasting, meaningful matches—helping organizations advance their initiatives while giving individuals the opportunity to grow, thrive, and feel fulfilled in their careers. She is a strong believer in continuous learning and accountability, approaching every search with curiosity and a commitment to excellence.

In addition to her recruiting work, Brittany has delivered presentations on generational dynamics in the workforce, helping organizations better understand how to position themselves to attract and retain talent across all age groups. She is also an active member of the Suncoast ALA and the Pasco Chamber of Commerce.

Outside of work, Brittany enjoys reading and writing, pursuits that reflect her thoughtful, reflective nature. She is deeply guided by the belief that every interaction leaves an echo, and she approaches her work and life with the intention of making a positive, lasting impact. Brittany has volunteered with soup kitchens across the five boroughs of New York, supported Feeding Tampa Bay, and contributed to various nonprofit organizations.

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